Cancellation charges are applicable on total tour price excluding the discounts, Rail fare, Air fare & Visa fees.
- The Company reserves the right to cancel any tour prior to its departure without assigning any reason.
- In case of cancellation of tour by Company, full refund of tour cost will be extended & the company shall not be liable to pay any compensations, interest or damages to you.
- Cancellation charges for any Rail ticket/ Air reservation is applicable as per the rules of railways/ airlines. Air ticket cancellation charges for special fares if paid by the guest are NON-REFUNDABLE. Any refund payable will be returned to the guests after receipt of the refund from respective airlines/railways after deducting the processing charges.
- The tour may be pre-poned/ post-poned by the company in certain circumstances which are beyond its control like earthquake, epidemic or any other natural calamity, political disturbance, security problems etc., and guest agrees to co-operate with the company’s decision and make necessary suitable adjustments. In such case if the guest wishes to cancel the tour, Company will deduct minimum INR 10,000 for International tours and INR 5000 for Domestic tours per head minimum or actual amount received, whichever is higher, as processing fees to meet the partial loss suffered and rest of the balance amount paid by the guests will be carried forward to their account. Such guest shall be entitled to attend any tour within a year conducted by the Company from the date of departure of such tour and utilize the amount credited to their account. In such case guest has to pay the surplus amount of the tour price which they have selected if it is more than the balance amount carried forward to their account.
- In case the number of guests falls below the stipulated number and the passenger (s) are required to travel as ‘Individual Travelers’, in such case if the guest wishes to cancel the tour, full refund of tour cost will be extended & the company shall not be liable to pay any compensations, interest or damages to you including refunds against to & fro journey.
- If the passenger needs to cancel a tour due to rejection of visa or rejection of entry into the country, the cancellation charges of the Company will be applicable and shall be payable by the passenger. There will be no refund if the passenger, or any member of his party, is unable to travel due to the said reasons.
- In case of cancellation due to major mishaps like Death in Family/Accident, Credit note will be issued against deposited amount, which can be utilized within 1 year from the date of booking. In such cases, guests are required to furnish Death/Medical Certificate.
- In case of services provided by State Government, private resort, independent contractor services where full deposit is required to be paid in advance to enable us to confirm the reservation, no refund will be given if services are amended, cancelled or not utilized. Cancellation fees will also apply as per their cancellation charges to any additional services including accommodations, independent contractor services and optional excursions reserved prior to, during and after the tour.
Refund
Refunds if any, for amendments and/ or cancellations will be paid directly to the guests strictly by ‘A/ C payee’ cheque, in Indian Rupees at the prevailing rate of exchange within 45 days, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments were in part or whole in foreign currency. No refund will be payable, for any unused portion of the tour, due to whatsoever reason. No refund will be made in cash.